Copyright infringement notice

If you have an account, the fastest way is the «Report» button on the asset's page: it opens a form that goes straight to whoever moderates the Store. This page describes the same procedure for anyone who prefers, or needs, to write by email — and it is the only route for anyone without an account.

• Identification of the copyrighted work you claim is being infringed.
• The address (URL) of the Store asset that allegedly infringes it.
• Your contact details: name, address, phone or email.
• A good-faith statement that the disputed use is not authorised by the rights holder, their agent, or the law.
• A statement, under penalty of perjury, that the information provided is accurate and that you are the rights holder or authorised to act on their behalf.
• A signature, electronic is fine.

Send it to [email protected]. A notice missing these elements may be rejected without further review.

Every report is seen by a person, never removed automatically. If the notice is complete and the infringement looks well-founded, the asset is suspended from the storefront while the review continues. Whoever published it is told why.

Whoever published a removed asset may dispute the report by writing to the same address, with: identification of the removed asset, a good-faith statement that the removal was due to a mistake or misidentification, the court with jurisdiction under the Terms of Service (Milan, unless you are a consumer), and the same contact details and signature required above. A well-founded counter-notice leads to the asset being reinstated.

A report filed in bad faith, to target a competitor or with no basis at all, is itself a breach of the Terms of Service. An author whose assets are repeatedly removed for well-founded infringement has their Store access suspended: there is no fixed number of reports that triggers this automatically — every case is reviewed by a person — but the history of prior actions weighs on the decision.

The same route applies to anyone who believes content — on the Store or in a project — infringes their right of publicity or a trade mark, is an intimate image shared without consent, depicts a real person deceptively, sexualises minors, or is otherwise unlawful. Say where the content is, what makes it unlawful, and how to reach you: every report is seen by a person, and cases involving minors or intimate images take priority.

For these reports write to [email protected]. The «Report» button on an asset's page reaches the same queue. Where the law requires it, we report content to the competent authorities.

This procedure follows the US notice-and-takedown model because it is what publishers expect, but it does not, by itself, amount to the protections that law gives intermediaries: we take every report seriously without its mere existence guaranteeing an outcome.

For any question about this procedure: [email protected].